Results revealed that brand new Reliability dimension has got the most effective capacity to expect customer support

Results revealed that brand new Reliability dimension has got the most effective capacity to expect customer support MANAGERIAL Implications Personal Communication, Physical Issue, Accuracy and you may Problem solving off merchandising services top quality was indeed seemingly influential activities one impacted consumer loyalty to store and you will group. To switch the personal Telecommunications dimension, …

Results revealed that brand new Reliability dimension has got the most effective capacity to expect customer support Leer más »